Education & Credentials
| 2016 | PhD, Social Anthropology, University of Edinburgh, Edinburgh, Scotland |
| 2010 | MA with Distinction, Cultural Anthropology, California State University, Northridge |
| Higher Education Academy (HEA) Accreditation, UK | |
| Ongoing | Accessibility Champion & Ambassador Program completion |
Awards
Interests
Key Skills
A blend of applied, business facing UX practice and rigorous academic research.
Research Craft & Methods
- Qualitative & quantitative research design
- Pilot & proof-of-concept design, from usability validation through foundational & strategic studies
- Structured, semi-structured & ethnographic interviewing
- Usability & RITE studies, journey mapping, card sorting
- Survey design/deployment, A/B testing, GIS analytics
- Six Sigma / Lean process research
Strategic & Systems Thinking
- Multi-year research program roadmaps
- Framing outcomes for product, engineering, leadership & vendor stakeholders
- Strategic vs. tactical program design, from single-team pilots to org-wide initiatives
- Turning findings into durable, reusable frameworks
- Root-cause problem framing before solutioning
Stakeholder Relationships
- Trusted advisor to senior & cross-functional leaders
- Informing funding & procurement decisions for research-backed tools
- Calm, confident delivery under pressure
- Bringing low-UX-maturity teams along
- Executive-level research readouts
Research Advocacy & Enablement
- Democratizing access to research findings across teams
- Large-scale synthesis across longitudinal & cross-program insights
- Presentations to teams & senior leadership
- Localization & research support across global geographies
Change Management
- Change strategy design for large-scale tool & process rollouts
- Workshop facilitation & survey-based change measurement
- HCI-grounded approach to adoption & behavior change
Communication & Storytelling
- Confident live presentation & facilitation
- Translating complex qualitative data into clear narratives
- Technical & instructional writing, documentation
People Development
- Consulting, mentoring & team building
- Mentoring early-career researchers & contractors
- Accessibility & inclusion advocacy, including accessibility lead & champion work
- Team leadership (3–45+ person teams)
AI & Research Tooling
- Prompt design for rapid qualitative synthesis
- AI sentiment, heuristic & guidance studies
- Piloting AI-assisted research repositories focused on reducing rework & mitigating risk
- Applied, self-directed AI education, including LLM-based workflow design at scale
Lecture & Curriculum Design
- Designing coursework in cultural & social anthropology, theory, and research methods
- Lecturing across undergraduate & graduate courses (HEA-accredited)
- Ongoing adjunct professorship, Metro State University & Front Range Community College